PRIVACY POLICY

This Privacy Policy applies to all collected and processed personal data that you have provided to us or we have collected as a part of delivering our services/products. “Personal data” means any information relating to an identified or identifiable natural person. By using this Website, you accept the Terms and agree to be bound by them.

NAME AND CONTACT DETAILS

This data protection information applies to data processing by:

Ro Collective

CVR: 45201252

Email: connect@ro-collective.com

We are processing your personal data in accordance with the General Data Protection Regulation (GDPR) and any national regulation applicable to us.

USE OF PERSONAL DATA

We collect personal information from you when you visit our website, create an account, place an order, or communicate with us via email. The personal information we collect includes your name, email address, address, phone number, and payment information.

All personal information gathered by us is seen as confidential. As a company we adhere to the danish law on the subject of GDPR and only use what is needed for our systems to run smoothly for your convenience.

We only process your personal data as stated in this privacy policy and we do not use your personal data for any other purpose than explicitly described above or communicated directly to you elsewhere.

We process your personal data in a lawful, fair and transparent manner. The data we collect is solely used for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes.

All use of your personal data is relevant and limited to what is necessary in relation to the purposes for which they are processed.

When you sign up to Ro Collective’s e-mail services, you need to actively opt in to receive our newsletter and promotions. You may opt out at any time by unsubscribing to any of the emails you receive.

PERSONAL DATA AND THIRD PARTIES

Ro Collective does not sell your data to any third party.

We will not share your personal data to any third-parties without your consent, unless it is specifically stated or required by law that we do so.

Ro Collective does not have access or visibility of any financial account information that you provide via booking systems.

In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorization outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.

USE OF COOKIES

We use cookies on our website. These are small files that are automatically created by your browser and stored on your end device (laptop, tablet, smartphone or similar) when you visit our site. Cookies do not cause any damage to your end device, do not contain viruses, Trojans or other.

Information is stored in the cookie that is related to the specific end device used. This does not mean, however, that we gain direct knowledge of your identity.

The use of cookies serves on the one hand to make the use of our site more pleasant for you. You have the option to opt out of the cookies used on this website.

Any personal data we collect from our website will be used in accordance with EU GDPR and all other applicable laws.

SECURITY

When we store and process personal data that we have received from you, we always take every step possible to store it in a secure manner. However, we cannot guarantee that your data is 100% secure as we cannot guarantee that the data will not be accessed or otherwise misused as a result of an unlawful act or similar. We do take all necessary precautions to keep your data safe. When you give us access to- or transfer personal data to us – you do so at your own risk.

ACCESS TO YOUR INFORMATION

Right to access

GDPR Article 15: You have the right to obtain a confirmation from us as to whether or not personal data concerning you is being processed, including information on the purpose-, categories-, recipients-, and time of storage of the processing.

Right to rectification

GDPR Article 16: If you figure out, that the data that is being processed about you is inaccurate or incomplete, you have the right to get that data rectified. We will communicate any rectification or erasure of personal data to any recipient to whom the personal data has been originally disclosed, unless it proves impossible according to Article 19.

Right to erasure and restriction of processing

GDPR Article 17: You also have the right to get your personal data erased, if the personal data is no longer necessary in relation to the purposes for which they were collected or otherwise processed. Please see Article 17 for the full list of reasons for your right to erasure. GDPR Article 18: You have the right to restrict the processing of your personal data if it is (i) inaccurate; (ii) unlawful; (iii) the purpose of the processing has changed; or (iv) you have objected to the processing according to Article 21.

Right to data portability

GDPR Article 20: You have the right to receive the personal data concerning you which you have provided to us, in a structured, commonly used and machine-readable format. You can also request that we transmit your data to another party.

Right to object

GDPR Article 21: You have the right to object to the processing of your personal data if it is being used for profiling or direct marketing purposes.

Contact information, requests & complaints

If you want to exercise any of your above rights, please contact our data protection

Responsible: Ro Collective

CVR number: 45201252

Att: Sophie Andres, connect@rocollective.dk

If you find that your personal data has been processed in a way that does not meet the requirements of the GDPR and if you want to file a complaint, you have a specific right to lodge a complaint with the relevant supervisory authority. The supervisory authority will guide you through the process. See contact information below:

DATATILSYNET

Carl Jacobsens Vej 35, 2500 Valby

Denmark

Phone: +45 33 19 32 00

E-mail: dt@datatilsynet.dk

This data protection declaration is currently valid and has the status November 2022.

Due to the further development of our website and offers on it or due to changed legal or

official requirements, it may become necessary to change this data protection declaration.